Page 1 of 3 123 LastLast
Results 1 to 10 of 26

Thread: Sweeps that don't work - What SA can fix, and what it can't

  1. #1

    Sweeps that don't work - What SA can fix, and what it can't

    Good afternoon,

    This will be kind of a long note, but hopefully chock full of useful information. We get reports from members every day telling us about problems with sweeps. We appreciate that you let us know and we fix what we can. It might be helpful for you to know the kinds of things we can and can't fix.

    We can only fix our own site material. Some examples: we can correct an expiration date or edit a prize description. We can move a sweep from the "Daily" to "24 Hour" category if necessary. If we are linking to the Rules page instead of the Entry page, we can correct the link. Expired listings can be removed.

    We cannot fix anything that is on the sponsor's page. We can contact them, and we can add a note to our listing to let you know that there is a problem at the sponsor's site. However, SA cannot: add a "Submit" button, rework the captcha code, add/remove a state from the drop down box, make a page advance, generate a confirmation page, create or accept a code, or make a page stop spinning. Once you click our entry link, you are on the sponsor's website. If a sponsor's website is not working correctly, only the sponsor can fix it.

    Sometimes people report broken links, often more than once, and get frustrated when the sweep still doesn't work. Here are some other things to keep in mind that may help.

    * If you report a sweep as broken, and we are able to enter without a problem, you may get aggravated when nothing changes. Sorry, but there's not a lot we can do if we can't reproduce the error.

    * Is your browser up to date? If you are still using IE6, there are websites that won't load for you. Upgrade to the latest version of IE and the problems should disappear.

    * WebTV, Opera and Safari are incompatible with our website. Try switching your browser to view our site.

    * Do you have your Security settings on High? This may be blocking more than you intend.

    * Some sites have entry pages with pop-up entry forms. If you have a pop-up blocker running, you may need to unblock specific sites to allow the entry forms to run.

    * Your computer may be holding on to cached (old versions) of the page you want to load. If you dump the temp files and cookies, the next time you try to load the page, your computer will have to load the newest version rather than the outdated one in your files.

    Hope that helps!

  2. #2
    Junior Member

    Join Date
    Apr 2011
    Posts
    2

    Re: Sweeps that don't work - What SA can fix, and what it can't

    :coffee: great infor

  3. #3
    winland2012
    Guest

    Re: Sweeps that don't work - What SA can fix, and what it can't

    Thanks for the info! Appreciate it.

  4. #4
    Sweepstakes Plus Member amyshulk's Avatar

    Join Date
    Jan 2006
    Location
    LV
    Posts
    31,889

    Re: Sweeps that don't work - What SA can fix, and what it can't

    TIP: One of the GREAT things about FaceBook & Twitter is you can check them when sweeps go down or when a sweeps requires a code - just do a search for the sponsor and read their WALL :sunny:
    Sweepers by nature are *always* looking for a free lunch, but if you value your time over your $$$, then upgrading to PLUS at less than a dime a day gives you the best bang for your $$$!

  5. #5

    Re: Sweeps that don't work - What SA can fix, and what it can't

    It says Safari isn't compatible with your website? I got an iMac and it has Safari. been using it for almost 3 months, for the first 2 1/2 months, i didn't have a problem, now all of a sudden i'm getting "safari can't open up the page". some pages open up, a lot don't open up all of a sudden. does that mean i have to install IE ? i had it happening on my old computer too, and i had IE on that one? thanks.

  6. #6
    Sweepstakes Plus Member amyshulk's Avatar

    Join Date
    Jan 2006
    Location
    LV
    Posts
    31,889

    Re: Sweeps that don't work - What SA can fix, and what it can't

    thumbelina link - I referred your question to admin :wave:
    Sweepers by nature are *always* looking for a free lunch, but if you value your time over your $$$, then upgrading to PLUS at less than a dime a day gives you the best bang for your $$$!

  7. #7

    Re: Sweeps that don't work - What SA can fix, and what it can't

    How come Expiring Soon sweeps is down????

  8. #8
    Sweepstakes Plus Member amyshulk's Avatar

    Join Date
    Jan 2006
    Location
    LV
    Posts
    31,889

    Re: Sweeps that don't work - What SA can fix, and what it can't

    :wave: squidman44 - Whenever there is a site issue, you can check the

    Sweepstakes Advantage - Announcements forum
    http://www.sweepstakesplus.com/smf/s...ncements-b3.0/

    to see what's up - Ken posted earlier:

    Quote Originally Posted by sweepsadv View Post
    Our membership software was upgraded ahead of schedule and currently logins are not working. We are working to resolve the problem.

    -Ken

    In the meantime, try going by category, just use SORT for DATE ADDED to bring the expiring to the top :sunny:
    Sweepers by nature are *always* looking for a free lunch, but if you value your time over your $$$, then upgrading to PLUS at less than a dime a day gives you the best bang for your $$$!

  9. #9
    Sweepstakes Plus Member amyshulk's Avatar

    Join Date
    Jan 2006
    Location
    LV
    Posts
    31,889
    It is NOT necessary to report expired/recently expired {*unless* the expiration date was 2 or more days prior} since promos set to expire today will not be removed until sometime tomorrow, thank you.

    Be aware, not all sweeps are on EST, nor do they all end at 11:59 pm, please check the rules/comments for end times.
    Sweepers by nature are *always* looking for a free lunch, but if you value your time over your $$$, then upgrading to PLUS at less than a dime a day gives you the best bang for your $$$!

  10. #10
    Sweepstakes Plus Member totsie's Avatar

    Join Date
    Feb 2012
    Posts
    151
    Safari incompatible! I have been using this for 2 years! Does this mean that my entries are not going through? I receive the Sweepstakesplus newsletter every day and emails from advertisers, but very few wins. I have never won IWs and thought I must not be doing them right. Please advise.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •