sweepsadv
Plus
SA Gold Member
 Offline
Posts: 3260
Mood:Happy 
Ken
|
 |
« on: January 15, 2012, 02:41:00 AM » |
|
At about 11:30 PM Saturday a website migration start by our hosting company. While Sweepstakes Plus has not been effected Sweepstakes Advantage is still down.
We are working with our host to restore the site asap. Sorry for the inconvenience.
|
|
|
|
|
Logged
|
|
|
|
vickilarue
Plus
SA Silver Member
Offline
Posts: 117
aMember user
|
|
« Reply #1 on: January 15, 2012, 02:43:33 AM » |
|
I'm a Sweepstakes Plus member and my saved, categorized sweeps are gone and only what looks like expired or someone else's saved sweeps.
|
|
|
|
|
Logged
|
|
|
|
|
|
shelley25
Plus
New Member
Offline
Posts: 6
Mood:Happy
aMember user
|
|
« Reply #2 on: January 15, 2012, 03:20:35 AM » |
|
I am a sweepstakes plus member also, and I am having problems with showing expired sweepstakes, etc..
|
|
|
|
|
Logged
|
|
|
|
spoon03331
Plus
SA Silver Member
Offline
Posts: 267
Mood:Stressed 
USS Alabama Battleship Park Mobile Al.
|
|
« Reply #3 on: January 15, 2012, 03:25:48 AM » |
|
Everything should be back to normal after Ken and the hosting co. get it straightened out. If not, then we can address the freakiness. I'm sure all of our sweeps and categories wiil be back to normal soon.  |
|
|
|
|
Logged
|
|
|
|
jlhooker888
Plus
SA Silver Member
Offline
Posts: 196
aMember user
|
|
« Reply #4 on: January 15, 2012, 03:48:51 AM » |
|
I am not able to log into my sweepsPlus it keep logging me into the free account. I paid my membership. up until last night i did not have a problem. what is going on. Why is it not showing me as a plus member?
|
|
|
|
« Last Edit: January 15, 2012, 04:46:01 AM by jlhooker888 »
|
Logged
|
|
|
|
sweepsadv
Plus
SA Gold Member
Offline
Posts: 3260
Mood:Happy
Ken
|
|
« Reply #5 on: January 15, 2012, 04:08:16 AM » |
|
We are in the middle of a Migration from one data center to another. You should be able to login from www.sweepstakesplus.com . These changes effect dns and could take an hour to several hours to come into effect. |
|
|
|
|
Logged
|
|
|
|
sweepsadv
Plus
SA Gold Member
Offline
Posts: 3260
Mood:Happy
Ken
|
|
« Reply #6 on: January 15, 2012, 05:35:46 AM » |
|
Many people are able to login to SA again but there are sporadic reports of either missing my sweepstakes or
other information. This data is in sync from the old data center to the new one. It should be all caught up
eventually. If you are experiencing this problem please give this some time before submitting a case or
sending email. Thanks.
|
|
|
|
|
Logged
|
|
|
|
jbcapers
Plus
SA Silver Member
Offline
Posts: 691
|
|
« Reply #7 on: January 16, 2012, 12:26:18 AM » |
|
Any word on when the migration will be finished? My sweepstakes plus is still very messed up and I miss it terribly |
|
|
|
|
Logged
|
|
|
|
kewpiedoll04
Plus
SA Silver Member
Offline
Posts: 161
aMember user
|
|
« Reply #8 on: January 16, 2012, 02:02:26 AM » |
|
I can see my sweepstakes okay if I refresh the page. Plus I had to manually remove all December 31 sweeps from my saved sweepstakes. I hope this gets fixed quick!
|
|
|
|
|
Logged
|
|
|
|
|
arrtup3
|
|
« Reply #9 on: January 16, 2012, 03:15:04 AM » |
|
Any word on when the migration will be finished? My sweepstakes plus is still very messed up and I miss it terribly Just an update that data is not in sync yet. We are working with the hosting company. No firm eta yet.
|
|
|
|
|
Logged
|
|
|
|
sweepsadv
Plus
SA Gold Member
Offline
Posts: 3260
Mood:Happy
Ken
|
|
« Reply #10 on: January 16, 2012, 04:02:26 AM » |
|
OK, just to let everyone know we are extremely unhappy with this migration from our host.
I've never seen anything like it in my several years of hosting experience. It was advertised
as a "transparent migration" and it's certainly not.
The sync that is being performed is a not working. There is a data mis match that is accounting
for the problems people are seeing on the site. In current sweepstakes and my sweepstakes.
I've decided to have them restore a full backup of the database from approximately 1-15 / 1-16 .
After the backup is restored we then have to restore some incremental snapshots of the
certain tables to include updates performed since the migration.
Then we can delete all the old sweepstakes listings from the site and everything should be back to normal.
For the time being until I post that the restore has been completed I wouldn't use my sweepstakes or
sweepscheck because this data may be lost. ( You can continue to enter any sweepstakes you wish )
After all of this is completed we should be ok.
*I'll post here when all of this has been completed. This should be completed today.
Thank you and we sincerely apologize for the inconvenience.
-Ken
|
|
|
|
|
Logged
|
|
|
|
vickilarue
Plus
SA Silver Member
Offline
Posts: 117
aMember user
|
|
« Reply #11 on: January 16, 2012, 04:06:03 AM » |
|
Thanks for the update Ken!
|
|
|
|
|
Logged
|
|
|
|
jbcapers
Plus
SA Silver Member
Offline
Posts: 691
|
|
« Reply #12 on: January 16, 2012, 04:38:51 AM » |
|
Thanks for the update!  |
|
|
|
|
Logged
|
|
|
|
|
Amy Shulkusky
|
|
« Reply #13 on: January 16, 2012, 04:46:12 AM » |
|
How frustrating Ken!!! TY for the update!  |
|
|
|
|
Logged
|
|
|
|
mrshodge
SA Member
SA Bronze Member
Offline
Posts: 11
|
|
« Reply #14 on: January 16, 2012, 09:52:45 AM » |
|
Thanks Ken for all your hard work. When all this is completed, does that mean the "My Sweeps" that I have saved will be back? I'm only missing 2 or 3 from my "Enter Daily" as far as I can tell. They are the HGTV and FrontDoor sweeps and a John Deere sweep. If I notice any thing after the migration that isn't right I will email. Again thanks for all your hard work we really do appreciate it.
mrshodge
|
|
|
|
|
Logged
|
|
|
|
|
kashteen1
|
|
« Reply #15 on: January 16, 2012, 10:31:05 AM » |
|
Thanks for the update Ken! I am missing some sweeps. I'm unsure of what they are. I also got back & had to re-delete some old sweeps from 2011.
|
|
|
|
|
Logged
|
|
|
|
tessam246
SA Member
SA Bronze Member
 Online
Posts: 16
aMember user
|
|
« Reply #16 on: January 16, 2012, 01:50:08 PM » |
|
:cheers:I can't imagine how frustrating this whole process has been for you guys. Keep your chin up & remember murphy's law: if something can go wrong, it probably will! At least no one got hurt, right? LOL  |
|
|
|
|
Logged
|
|
|
|
sweepsadv
Plus
SA Gold Member
Offline
Posts: 3260
Mood:Happy
Ken
|
|
« Reply #17 on: January 16, 2012, 10:40:56 PM » |
|
Are people still seeing another my sweepstakes list? I am unable to re-produce this now. If this is still happening please logout of SA or Plus,
close your web browser and log back in to see if you can see your lists. Thanks!
|
|
|
|
|
Logged
|
|
|
|
jbcapers
Plus
SA Silver Member
Offline
Posts: 691
|
|
« Reply #18 on: January 16, 2012, 11:35:19 PM » |
|
Mine looks pretty well back to normal but I am still missing some sweeps that I can't even find in the database :(
|
|
|
|
|
Logged
|
|
|
|
judge
Plus
SA Gold Member
Offline
Posts: 1081
Mood:Hyper 
|
|
« Reply #19 on: January 17, 2012, 12:58:23 AM » |
|
The categories I am getting are mine, but I reorganized and changed alot of them almost 2 weeks ago and these are prior to the change. I am missing one category that I probably won't be able to duplicate the sweeps that were in it ... it was 2 do later, one entry ones I wanted to enter but hadn't taken the time to enter yet. Since I check off all the sweeps pop boxes most days when I enter to I know I either moved it to 'my category', entered it or decided against it, I don't think I can duplicate what was in the category without dq'ing myself with duplicate entries.
|
|
|
|
|
Logged
|
|
|
|
judge
Plus
SA Gold Member
Offline
Posts: 1081
Mood:Hyper
|
|
« Reply #20 on: January 17, 2012, 01:17:22 AM » |
|
also I had categories for Leitesculinarry ... 2 per day and 3 per day ... they are gone, so what I am seeing are the categories from before I got my new computer the first week of Jan. I am in the process of trying to get my categories back to where I want them ...
|
|
|
|
|
Logged
|
|
|
|
sweepsadv
Plus
SA Gold Member
Offline
Posts: 3260
Mood:Happy
Ken
|
|
« Reply #21 on: January 17, 2012, 01:21:35 AM » |
|
We learned some lessons from this migration to another data center. When/If this happens again ( probably not for several years )
we'll have a better plan for the data and not rely on our hosting company.
From this point forward everyone can start working in My Sweepstakes and SweepsCheck again. Thank you for your patience.
-Ken
|
|
|
|
|
Logged
|
|
|
|
bethtoons
Plus
SA Silver Member
Offline
Posts: 129
Mood:Busy 
aMember user
|
|
« Reply #22 on: January 17, 2012, 01:33:23 AM » |
|
Thanks for all the hard work, Ken. Hopefully you can get some sleep now  |
|
|
|
|
Logged
|
|
|
|
judge
Plus
SA Gold Member
Offline
Posts: 1081
Mood:Hyper
|
|
« Reply #23 on: January 17, 2012, 01:49:56 AM » |
|
As I try to re-construct my missing categories I am finding some sweeps are no longer even in the data base. They seem to be those run by magazine, particularly those that offer a prize each day. They may be there, but, for example, when I search BHG I don't get their daily prize sweeps.
|
|
|
|
|
Logged
|
|
|
|
vickilarue
Plus
SA Silver Member
Offline
Posts: 117
aMember user
|
|
« Reply #24 on: January 17, 2012, 01:57:53 AM » |
|
If we don't have our saved sweeps showing correctly by now, are you saying that they are lost? My categories for cash and gift cards are completely gone........
|
|
|
|
|
Logged
|
|
|
|
|
|
|
