Thats no cool.

If you build a special box will they use it? Try sending them another letter.I think they send a automated response so ya know they got it. they should send you another one. It may take a while though. Its their job to deliver packages. They should deliver it. I think most drivers are really good. but there are a few that should be doing something else. I hope ya can get it worked out. Do you keep a record of your wins? I would go thru and see what you are still waiting on and if its been awhile and have not received it try contacting the sponsor to see if they sent it already. that wont help for surprise wins though.

keeps us posted.