rockin7e
Well-known member
Yesterday I rec'd an email from a rep at EDO....They have resolved most of the issues with my card wins. I now have the funds on all but one card and they stated they are still working on that one card. Sure enuff...I called and the funds are on the cards finally!! So...just a heads up to anyone else out there that has a zero balance on their cards... Be patient as they are working on this issue!!
Here is the email I rec'd....Actually, they have the number of cards I have incorrect....I have more than the 4 they speak of and had to re-contact them about it...What a fiasco!!
Best of luck to all!!
We have resolved the issue with 3 of your missing prize codes and have applied the funds to 3 your cards that had $0.00 balances. Card ending in * **** still has a $0.00 balance because there was an issue during the fulfillment process. Please know that we will continue to work on this until the funds are on that card. Thank you very much for your patience. Please let me know if you have any additional questions.
Thank you,
Anita Pankhania
Member Services
615.297.6080 ext. 142
877.340.0036 Toll Free
615.297.6081 Fax
[email protected]
www.edointeractive.com
3841 Green Hills Village Dr. Suite 425, Nashville, TN 37215
Here is the email I rec'd....Actually, they have the number of cards I have incorrect....I have more than the 4 they speak of and had to re-contact them about it...What a fiasco!!
Best of luck to all!!
We have resolved the issue with 3 of your missing prize codes and have applied the funds to 3 your cards that had $0.00 balances. Card ending in * **** still has a $0.00 balance because there was an issue during the fulfillment process. Please know that we will continue to work on this until the funds are on that card. Thank you very much for your patience. Please let me know if you have any additional questions.
Thank you,
Anita Pankhania
Member Services
615.297.6080 ext. 142
877.340.0036 Toll Free
615.297.6081 Fax
[email protected]
www.edointeractive.com
3841 Green Hills Village Dr. Suite 425, Nashville, TN 37215
