zonabogusia
Active member
Here is the win:
One Grand Prize: The Winner will receive the following prize package: (i) Round-trip, coach class airfare for Winner and one (1) Guest to Orlando, FL on September 10, 2010 (approximate retail value: $800.00); (ii) hotel accommodations for two (2) nights for Winner and Winners Guest (one room) (approximate retail value: $300.00); (iii) two (2) tickets to Rock The Universe (one (1) ticket for Winner, one (1) ticket for Winners Guest) (approximate retail value: $200.00); and (iv) a $250.00 VISA giftcard. Total Approximate Retail Value of all prizes: $1550.00, subject to location of Winner and Guest and fares in effect at the time of departure.
I never got to go on this trip. There were problems from the get go:
1) It took the sponsor a long time to contact me, I had to email the company running the sweeps and he finally got in touch;
2) The hotel they reserved for us was really bad, cheap ($100 for 2 nights, as oppose to $300 stated in the rules) and infested with bed bugs. I told them about the problem and sent reviews, but they insisted we keep the reservation. We ended up making our own reservation for a different hotel with our own money;
3) I couldnt activate the gift card they mailed to me, because they never gave me the activation code and were totally lost on how to obtain it. I had to call a gift card company twice and then explain the sponsor what he was supposed to do, they had no clue and did nothing to find out - simply said that they didnt know how to fix the problem. Finally they got it and I activated the card right before leaving for the airport;
4) The best for last: my husband was my guest and we have different last names. When asked for our info by the sponsor, I emailed them correct names and DOB. Of course they ended up making plane reservation with wrong last name for my husband. I noticed the mistake and let the sponsor know, I was told that they called the airline and everything is fixed, there is a note on a ticket and we will be fine.
When we got to the airport yesterday the airline didnt let us check in because of my husbands wrong last name and told us there is no note and we have to buy a new ticket for $400-$500. I called the sponsor, at first he didnt answer, I left a message. After a while he called back, talked to me and said he would call me back later. We waited at the airport for another hour and when there was about 25 minutes left to the boarding time ( and it was the last flight to Orlando that day), we looked at the lines to the check in and security and they were both huge. We decided that there is absolutely no chance at all we would make it on time. I called the sponsor twice, he didnt pick up and I left him a message that we are going home. He called me after few minutes and said that everything is fixed, but we were already on a shuttle to the parking to get our car, I told him about those lines again and said that we are on our way home.
My question is: What should I do now about all this? I will contact the company running the sweepstakes. What else? This is such a huge disappointment, we lost money on a hotel, parking at the airport, gas, I had to take day off from work, my husband took half day off. Its just terrible.
What is your advice?
One Grand Prize: The Winner will receive the following prize package: (i) Round-trip, coach class airfare for Winner and one (1) Guest to Orlando, FL on September 10, 2010 (approximate retail value: $800.00); (ii) hotel accommodations for two (2) nights for Winner and Winners Guest (one room) (approximate retail value: $300.00); (iii) two (2) tickets to Rock The Universe (one (1) ticket for Winner, one (1) ticket for Winners Guest) (approximate retail value: $200.00); and (iv) a $250.00 VISA giftcard. Total Approximate Retail Value of all prizes: $1550.00, subject to location of Winner and Guest and fares in effect at the time of departure.
I never got to go on this trip. There were problems from the get go:
1) It took the sponsor a long time to contact me, I had to email the company running the sweeps and he finally got in touch;
2) The hotel they reserved for us was really bad, cheap ($100 for 2 nights, as oppose to $300 stated in the rules) and infested with bed bugs. I told them about the problem and sent reviews, but they insisted we keep the reservation. We ended up making our own reservation for a different hotel with our own money;
3) I couldnt activate the gift card they mailed to me, because they never gave me the activation code and were totally lost on how to obtain it. I had to call a gift card company twice and then explain the sponsor what he was supposed to do, they had no clue and did nothing to find out - simply said that they didnt know how to fix the problem. Finally they got it and I activated the card right before leaving for the airport;
4) The best for last: my husband was my guest and we have different last names. When asked for our info by the sponsor, I emailed them correct names and DOB. Of course they ended up making plane reservation with wrong last name for my husband. I noticed the mistake and let the sponsor know, I was told that they called the airline and everything is fixed, there is a note on a ticket and we will be fine.
When we got to the airport yesterday the airline didnt let us check in because of my husbands wrong last name and told us there is no note and we have to buy a new ticket for $400-$500. I called the sponsor, at first he didnt answer, I left a message. After a while he called back, talked to me and said he would call me back later. We waited at the airport for another hour and when there was about 25 minutes left to the boarding time ( and it was the last flight to Orlando that day), we looked at the lines to the check in and security and they were both huge. We decided that there is absolutely no chance at all we would make it on time. I called the sponsor twice, he didnt pick up and I left him a message that we are going home. He called me after few minutes and said that everything is fixed, but we were already on a shuttle to the parking to get our car, I told him about those lines again and said that we are on our way home.
My question is: What should I do now about all this? I will contact the company running the sweepstakes. What else? This is such a huge disappointment, we lost money on a hotel, parking at the airport, gas, I had to take day off from work, my husband took half day off. Its just terrible.
What is your advice?
& have a new owner & property mgmt } and though I tried to anticipate and head off possible problems, still we suffered 
opcorn: