last week I got a letter that was open on the end and empty I sent them a facebook message and got this awesome reply
Cindy - Our apologies that you received a damaged prize as part of our Quicken Loans 31 Mortgages of May sweepstakes. It has come to our attention that a select number of outgoing packages were damaged during shipment and in some cases, assigned the wrong postage.
We appreciate you reaching out and informing us of the situation. We will be sending you a replacement prize, as well as a gift card for the inconvenience.
Please feel free to reach out with any questions or concerns. Sorry for the inconvenience.
Just now · Like
Cindy - Our apologies that you received a damaged prize as part of our Quicken Loans 31 Mortgages of May sweepstakes. It has come to our attention that a select number of outgoing packages were damaged during shipment and in some cases, assigned the wrong postage.
We appreciate you reaching out and informing us of the situation. We will be sending you a replacement prize, as well as a gift card for the inconvenience.
Please feel free to reach out with any questions or concerns. Sorry for the inconvenience.
Just now · Like
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